Payment & Shipping

Order & delivery

You can get development kits and accessories in the PHYTEC online shop. A maximum of 3 items of the same type can be purchased per order. For larger order quantities, please contact our sales team. For purchases in the online shop, ours apply Terms and Conditions.

All items are usually in stock and will be dispatched no later than the next working day after receipt of order. You will receive a confirmation of your order by email.

Shipping costs (plus statutory VAT)

The costs for packaging and shipping your order depend on the product and number, shipping method and recipient address. You will be charged in the online shop as soon as you enter your delivery address.

The shipping costs (including packaging) within Germany are 10,00 euros (UPS Standard, up to 4 kg) or 34 euros (UPS Express, up to 5 kg).

The shipping costs abroad can be found in the following table:

	to 5 kg	to 8 kg	to 10 kg	to 16 kg	to 20 kg
Zone 1: AT, BE, DK, LU, NL	14 Euros	16 Euros	18 Euros	22 Euros	24 Euros
Zone 2: FR, IT, UK	17 Euros	19 Euros	20 Euros	24 Euros	28 Euros
Zone 3: FI, IE, NO, PT, ES, SE	19 Euros	21 Euros	23 Euros	28 Euros	32 Euros
Zone 4: CZ, HU, PL, EE. LV, LT, SK, SI, BG, RO	20 Euros	22 Euros	24 Euros	30 Euros	34 Euros
Zone 5: GR	24 Euros	26 Euros	29 Euros	35 Euros	40 Euros
Zone 6: CH	24 Euros	-	29 Euros	-	-

For orders and deliveries to other countries please contact our sales team in Mainz or our international sister companies and distributors.

Accepted payment options

The payment of your orders in the PHYTEC online shop is processed by an external service provider. The data is transferred via an e-commerce server in the United States that is protected by a 'Secure Data Transfer' process. Major credit and debit cards such as Visa, MasterCard, Discover Card and American Express can be used for payment.

If you have any questions or problems with payment, please contact our Delivery management

Cancellation & complaint

For cancellations or complaints, please contact the Delivery management team the PHYTEC. You can send your return delivery note and an RMA number for a quick status check here create. Ours apply Terms and Conditions.

Questions & Service

We are here for you! You can reach the PHYTEC team by phone on +49 (0) 6131 9221-32, by email at contact@phytec.de, to Cat or through our Contact Form.